Privacy Policy

Introduction

Welcome to LTX2 Video Platform's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our AI-powered video generation services.

Information We Collect

We collect the following types of information to provide our video generation services:

• Personal Information: Name, email address, and account credentials when you register for our platform.
• Payment Information: Billing details and payment method information for credit purchases and subscriptions.
• Content Data: Images you upload, prompts you submit, and videos you generate using our AI models (LTX-2 Fast and LTX-2 Pro).
• Usage Data: Information about how you use our video generation features, including model preferences, video duration settings, and generation history.
• Device Information: IP address, browser type, operating system, and device identifiers used to access our services.
• Credit Usage: Records of credit consumption for video generation tasks.

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our AI video generation services
• To process your video generation requests and deliver completed videos
• To manage your credit balance and subscription status
• To send you important service notifications and updates
• To provide customer support and respond to inquiries
• To improve our AI models and video generation quality
• To analyze usage patterns and optimize service performance
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations and enforce our terms of service

Data Storage and Processing

• User-Generated Content: Images you upload and videos we generate are stored securely in our cloud storage systems
• Video Storage: Generated videos are retained for a limited period to allow you to download and access them
• Account Data: Your account information and credit history are stored for as long as your account remains active
• Processing Location: Your data may be processed on servers located in various regions to optimize performance

Data Security

We implement industry-standard security measures to protect your personal information and video content:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with access controls
• Regular security audits and monitoring
• Restricted access to personal data by authorized personnel only
• Automatic logout and session management

Third-Party Services

We use third-party services to operate our platform:

• Payment Processors: For handling credit card transactions and subscriptions (Stripe)
• Cloud Storage: For storing uploaded images and generated videos (AWS S3/R2)
• AI Services: For video generation and audio synthesis (Replicate, OpenAI)
• Analytics: For understanding platform usage and improving services
• Authentication: For secure user login (Google, GitHub OAuth)

These third parties have access only to the information necessary to perform their functions and are obligated to maintain confidentiality.

Your Rights

You have the right to:

• Access your personal data and video generation history
• Request deletion of your account and associated data
• Download your generated videos
• Opt out of marketing communications
• Request corrections to your personal information
• Withdraw consent for data processing (where applicable)

Content Ownership

• You retain ownership of the images you upload to our platform
• You own the videos generated from your prompts and images
• By using our service, you grant us a limited license to process your content for video generation purposes
• We do not use your uploaded images or generated videos to train our AI models without explicit consent

Data Retention

• Generated videos are stored for 30 days after creation
• Account data is retained while your account is active
• After account deletion, personal data is removed within 30 days
• Some data may be retained longer for legal compliance purposes

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

Last Updated: March 10, 2025